Privacy Policy
Last Updated: July 18, 2026
This Privacy Policy explains how Elmie handles information when you use our plant care journal and community experience. Elmie is intended only for users who are 18 years of age or older.
Information We May Collect
Depending on how you use the app, we may process information such as profile details, plant care entries, photos or media you choose to add, community posts, comments, reports, block actions, purchase-related records, device identifiers, app diagnostics, and approximate usage information.
How We Use Information
- To provide and maintain the app experience.
- To display profiles, posts, comments, plant care content, and account settings.
- To support safety tools such as reporting, blocking, moderation, and account protection.
- To process purchase-related activity and keep account balances accurate.
- To improve reliability, troubleshoot issues, and understand app performance.
Photos, Camera, and Media
If you grant permission, Elmie may access camera or photo library content only to let you add plant-related images or media that you choose. You can change permission settings through your device settings.
Location
If you choose to add a location to a post or care note, location information may be used to display that context in the app. You can avoid adding location details or adjust permission settings on your device.
Tracking and Analytics
Where required, we ask for permission before using app-related identifiers for tracking. We may use analytics or diagnostics to measure app performance, understand feature use, and improve the user experience.
Community Content and Safety
Content you choose to share in community areas may be visible to other users. Reports and block actions may be reviewed to enforce our Terms of Service and protect the app community.
Sharing of Information
We may share information with service providers that help operate, secure, analyze, or support the app. We may also disclose information if required by law, to protect rights and safety, or to enforce our policies.
Your Choices
You may update your profile, manage permissions in device settings, report content, block users, or request account-related support by contacting us.
Data Retention
We retain information for as long as needed to provide the app, comply with legal obligations, resolve disputes, enforce policies, and maintain safety.
Contact Us
If you have questions about this Privacy Policy, contact us at support@elmie.com.